Legal
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the eSIM Genie website (the “Service”), operated by eSIM Genie (“we,” “us,” or “our”). By accessing the Service, you agree to these Terms. If you do not agree, please discontinue use.
1. Nature of the Service
eSIM Genie is an informational comparison and recommendation platform for travel eSIM plans. We aggregate publicly available plan data from third-party eSIM providers and use AI-powered tools to help you find suitable options.
We are not an eSIM provider. We do not sell, activate, or manage eSIM plans. Any purchase contract is made directly with the third-party provider through their own website.
2. Affiliate Relationships
Some links on our Service are affiliate links. If you purchase through these links, we may earn a commission at no extra cost to you. Affiliate relationships do not influence our recommendations, which are generated algorithmically based on your stated preferences.
3. Accuracy & Availability
- We work to keep plan data current but do not guarantee complete accuracy, real-time pricing, or that any offer shown is still available at checkout.
- AI-generated recommendations are informational only and should be verified on the provider’s website before purchase.
- We may experience downtime for maintenance or technical issues. We do not guarantee uninterrupted access.
4. User Responsibilities
You agree to:
- Use the Service only for its intended purpose (discovering eSIM plans).
- Not attempt to disrupt, overload, or gain unauthorized access to any part of the Service.
- Not use automated scraping, bots, or denial-of-service attacks.
- Not submit unlawful, harmful, abusive, or deceptive content in the chat or contact forms.
- Not submit personal data of third parties without their consent.
5. Intellectual Property
All content on the Service — including text, design, logos, code, and AI-generated outputs — is owned by or licensed to eSIM Genie and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.
6. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes what data we collect and how we use it. By using the Service, you acknowledge you have read and understood the Privacy Policy.
7. AI Disclaimer
Recommendations are generated using large language models (LLMs). While we employ safeguards (structured prompts, data validation, PII filtering), AI outputs may occasionally be inaccurate, incomplete, or outdated. Always verify plan details on the provider’s official website before purchasing.
8. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Service is provided “as is” and “as available” without warranties of any kind, express or implied.
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
- We are not responsible for issues arising from your interaction with third-party eSIM providers, including failed activations, billing disputes, or service quality.
- Our total cumulative liability shall not exceed USD $50.
9. Indemnification
You agree to indemnify and hold harmless eSIM Genie and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service or violation of these Terms.
10. Governing Law
These Terms are governed by the laws of the jurisdiction in which eSIM Genie operates. Any disputes shall be resolved in the courts of that jurisdiction, unless local consumer protection laws in your jurisdiction require otherwise.
11. Termination
We reserve the right to suspend or terminate access to the Service for any user who violates these Terms, without prior notice and at our sole discretion.
12. Changes to These Terms
We may update these Terms periodically. Material changes will be noted by updating the “Last updated” date above. Continued use of the Service after changes constitutes acceptance of the revised Terms.
13. Contact
Questions about these Terms can be sent to [email protected].